اسئلة متكررة

Nasr city 
Prude Style Shop: Genena Mall, 2^nd floor, Nasr City.

New Cairo:
The wellness Hub: Cairo Festival City beside Carrefour 

City center maadi beside dunkin dounts 

Alexandria:
Orania Pharmacy

03. How can I find out more information about a product?

You can learn all about our products on their individual product pages. If you have any other questions or thoughts, let us know by DMing us on our Instagram page.

04. What are your products shelf life? When do they expire?

All our products have a shelf life of 12 -18 months.

Yes, yes and yes!

we are committed to creating products that use only safe, natural ingredients, natural oils & vitamins, wherever possible. All of our products are free of parabens, mineral oils, phthalates, and gluten, among many other ingredients.

Our products are also 100%  cruelty-free and 100% safe for kids too!

If there are certain ingredients that you are allergic to or wary of, you can feel free to test a small amount of the product on your skin & see if you have a reaction. If you are unsure, you can contact us anytime and we’ll help you. We also always recommend consulting your physician first if you have any concerns.

Shipping within Cairo and Alex is a flat rate of 50

Shipping outside of Cairo is a flat rate of 70 EGP. 

Here’s how it works: you order, we pack your order and then we ship! This process typically takes 3-5 business days from the time the order is placed within Cairo. 5-7 days if you’re outside of Cairo.

Please allow 1 to 2 business days for us to receive and process your order.

It rarely happens (less than 1% of all orders) but If you received a product different from the one you ordered, we’re sorry about that! Please contact us on our Instagram page & we’ll sort that out for you ASAP.

 

Unfortunately, once an order is placed, we are unable to cancel or modify the order. All sales are final. However you can contact us on Instagram as soon as u made your order to see if we can help .

 

We do our best to get your order to you in perfect condition, but mistakes can occasionally happen. Please contact us on our Instagram page & we’ll sort it out for you.